Complete Communications from Endpoint-to-Endpoint
Since every function of your business depends upon your Technology Infrastructure, effective management and control of that infrastructure is critical to success. On the flip side, a lack of effective management and control is not just costly, but can be catastrophic.
What every business needs at a minimum is effective management of its technology infrastructure. For those businesses whose goal is not just to survive, but to thrive, their aim is to go beyond effective management to achieve true optimization of their technology infrastructure. Valubill and SarboxOne enable both public and private companies to dramatically improve both performance and compliance via a best practices approach to total telecom management.
The challenges to effective telecom management include:
- The complexity of telecommunications services
- Difficult and diverse procurement process
- Inability to track and legitimize charges to specific services
- Lack of understanding as to where telecommunication charges are actually generated
- How should telecom costs be allocated
The solution – Valubill/SarboxOne!
Cornerstones to the Valubill/SarboxOne Telecom Management Solution:
Validation: This process validates all charges and services that you were billed for.
- Process telecom invoices to validate that calls, circuits, features, etc are all billed in accordance with the rates, terms and conditions of the applicable contract or tariff.
- Discrepancies are submitted as disputes to the provider and are tracked to ensure that adjustments have been issued.
- Maintain inventory of lines, features and services.
Verification: This element verifies exactly what telecom services have been utilized and that all activities are in compliance with established policies.
- This verifies that circuits, features and services were actually used.
- Verify which services the employee used by matching all usage/devices to the user/cost center so that expenditures can be tracked all the way down to the employee and or cost center
- Allocate all charges to the appropriate General Ledger (GL) code to ensure accuracy and efficiency in this process with an output that can be directly fed into financial systems for processing of payments.
Management: This cornerstone provides views into the actual data along with the analytics that allow this data to be used in an actionable way.
- Provides robust analytics in a secure environment that enables inventory, usage and charges to be viewed in a myriad of ways
- Financial tools enable expenses to be budgeted and tracked to those budgets by cost center in stead of being spread as a simple allocation
- Provides utilization data and analysis
Optimization: This cornerstone begins the practice of utilizing complete information sets to create real knowledge of how the organization truly functions from a technology standpoint. That knowledge is then utilized to improve all facets of the organization’s performance.
- Specialized analytics enable fine-tuning of telecom services (voice, data, wireless) thereby lowering costs
- “Usage and configuration profiles” are created and analyzed in order to determine the most effective and efficient mix of devices and services to deploy to the various business functions in order to best support their goals.
- “Optimal Service Mix” is achieved by solving any over- or under-utilized services, devices or features
- Provides “benchmark pricing” to help target areas where improved costs may be available in the marketplace and/or vendor renegotiation
- Powerful and robust tools enable your skilled IT and Telecom resources to truly optimize how your business functions from a communications perspective.
Wireless/Landline Management Services: The final cornerstone allows for the complete outsourcing of the procurement and customer service process for wireless and landline service platforms.
- Customized web procurement portal allowing for all pre-approved devices, plans and features and their associated descriptions to be presented for employee ordering.
- Shopping cart feature allows employees to pick and choose devices and services appropriate for their needs.
- Senior management approval process of all purchases prior to actual carrier order
- 24 x7 x365 customer service support
- Lifecycle management of physical devices and development of planned replacement programs
Benefits of the ValuBill/SarboxOne Solution:
- Ensures compliance with policies and identifies non-compliance which lowers risk, improves security and lowers costs.
- The massive amount of time and energy spent by accounting personnel just to allocate all of the various telecom expenses across the various GL codes in order to book and pay these expenses… are drastically reduced.
- Cost Center managers have complete visibility into the portion of the telecom spend that are used by their cost center and actively manage to control this spending
- Save significant sums of money from:
- Elimination of waste
- Elimination of inaccurate billing from vendors
- Elimination of misuse and abuse
- Optimization of service mix and service plans for all hardware, features and services
- Improved short and long term planning and budgeting
- Stronger vendor negotiation and vendor management
- Elimination of telecom procurement departments
- Elimination of internal telecom customer support groups
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